What is a positive questioning skill used by technologists to verify patient information?

Repeating information back to the patient is an effective positive questioning skill used by technologists to verify patient information. This technique, often referred to as "reflective listening," serves multiple purposes. First, it demonstrates active listening, ensuring the patient feels heard and understood. Second, it allows the technologist to confirm the accuracy of the information the patient provided, reducing the chances of misunderstanding or miscommunication. By paraphrasing or repeating what the patient has said, the technologist can clarify any uncertainties and address specific concerns, which enhances patient care and fosters a supportive environment.

In contrast, leading questions may suggest a desired answer and can introduce bias, while using technical jargon may confuse the patient and hinder clear communication. Generalizing the patient’s concerns can lead to misinterpretations and does not validate the individual patient’s unique situation. Therefore, repeating information back solidifies understanding and helps build a trusting relationship between the technologist and the patient.